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Privacy & Cookies Policy

Our contact details

Name: Eiro

Address: Perthshire, Scotland, United Kingdom.


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Information that is collected from fitness assessments to help prescribe the most appropriate exercise training.


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To contact you regarding any Education sessions, Exercise classes or Fitness programmes.

  • To complete Fitness assessments to help prescribe the most appropriate exercise training.

We may share this information with your GP or for referral to a Physiotherapist for more advanced treatment. We will get your permission before doing so.

Under the Uk General Data Protection Regulation (GDPR) - the Data Protection Act 2018 , the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.


How we store your personal information

Your information is securely stored in our offices or electronically on the Google Workspaces Business account.

We will keep your information for the duration of the period you are receiving training from us. We will then dispose your information by destroying any hardcopies and deleting any electronic data after 3 years unless you request this is sooner.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office

Wycliffe House

Water Lane




ICO website:


How we use cookies

A cookie is a small piece of text sent to your browser by a website that you visit. It helps the site remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.


Cookie types:

Essential - These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

Marketing - These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

Functional - These cookies collect data to remember choices users make to improve and give a more personalised experience.

Analytics - These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

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